⚠️Notice of Temporary Reduction in Access Center Hours:

Due to a delay in Fiscal Year 2025-26 funds from the Department of Housing and Urban Development, we are temporarily pausing several programs at our Glendale Access Center. With this comes a reduction in staff available to conduct client intakes.

As of February 17, 2026, our Access Center hours are as follows:

  • Monday – Friday: 8:00 a.m. – 11:00 a.m.
  • Saturday – Sunday: CLOSED

Client intakes will be conducted during these hours by appointment only. Please call (818) 246-7900 or email Info@AscenciaCA.org to inquire about intake appointments.

Our top priority is the well-being of our clients, and we will continue to do everything in our power to serve the families and individuals that need our help the most.

We are so grateful to everyone sticking by us and continuing to support our mission. If you are reading this and want to help our situation, please consider a one-time or recurring financial gift to Ascencia. Your donations help cover essential operating costs that make our work possible.

Getting Help

Depending on your situation, we or one of our partner organizations can get you the help you need. Please don’t hesitate to reach out to our friendly and caring staff. We will do our best to support your needs.

Schedule an Appointment: 📞 (818) 246-7900

Request Outreach: Email info@ascenciaca.org

Case Manager standing at Ascencia's front door.

Families with Minor Children

If you are a family with minor children, please contact LA Family Housing directly for services. They can be reached for services at 📞 (818) 255-2766 or referrals@lafh.org. Ascencia works in partnership with LA Family Housing, as they are the lead agency in serving homeless families in San Fernando Valley Service Planning Area 2 and we work with families based on referral.

Individuals

  • Are you homeless in the Glendale, Northeast Los Angeles, or West Hollywood area?
  • Need employment assistance?
  • Mental health services?
  • Substance abuse recovery support?
  • Are you in imminent danger of becoming homeless within the next two weeks?
  • Are you a U.S. Veteran who is homeless OR in danger of becoming homeless OR in need of assistance obtaining your benefits?

If you answered “yes” to any of the above and are 18+ years and older, please call our Access Center at 📞 (818) 246-7900 to speak with our Intake Case Manager. We will discuss eligibility for our programs and help you determine next steps, following an intake interview.

Interested in The Holloway Interim Housing Program?

If you are experiencing chronic homelessness in the City of West Hollywood, you may qualify for the Holloway Interim Housing Program. The Holloway is not a drop-in facility. Admission is by referral only.

Individuals seeking admission—or agencies making referrals on behalf of clients—must meet eligibility requirements and complete an intake process. For more information or to inquire about available services, please contact Ascencia: 📧 holloway@ascenciaca.org or 📞 (310) 424-5979

Domestic Violence Help

If you or someone you know is experiencing Domestic Violence, please contact the YWCA of Glendale at 📞 (888) 999-7511.

The First Step

The first step to accessing our services is to complete an in-person intake interview. Intakes are currently by appointment only.

If you have an appointment to complete an intake with our staff, please bring the following items with you:

  • Birth Certificates and Social Security Cards for all members in the household
  • Personal Identification card or Driver’s License, if available
  • Recent and Current Employment and Income Statements, if available
Client sitting at a table with Ascencia staff, conducting an intake interview.

Requesting Outreach

If you or someone you know is experiencing homelessness in Glendale and cannot make it to our Access Center or need us to come to you, please call (818) 246-7900 and our teams will be dispatched to the area.

Our outreach teams provide services directly or through collaboration with other community agencies.  Street outreach services may include the following:

 

  • Street-based education and outreach
  • Resources including water, food, clothing, blankets, hygiene kits, etc.
  • Access to our Emergency Housing Program
  • Intake and Enrollment into our Access Center
  • Trauma-informed Therapy
  • Information and referrals
 

“I am so grateful for the opportunity to have my own home, and I’d like to thank the staff for being patient with me. Ascencia changed my life and was worth the wait.”

Robert G.Ascencia Client